Instant download · Edit in Canva · Print at home

Frequently asked questions

Everything you need to know before you order.

The answers below are managed in Customize → Homepage → FAQ, so the same content appears here and on the homepage. Replace the demo questions with answers that match your shop policies.

What exactly do I receive?

After payment you receive a link to an editable Canva template, plus instructions. No physical item is shipped.

Do I need a Canva account?

Yes, a free Canva account is required to open and edit the template. Canva’s own terms and availability apply.

Can I print at home?

Yes. Download your finished design as a PDF for professional printing, or as a JPG/PNG for home printing or sharing.

Can I change the text and colors?

In most designs, yes. Editable elements are described in each product listing. Some illustrations or layout elements may be fixed.

What is your refund policy?

Because digital products are delivered instantly, refunds are limited. Please read our Digital Product Refund Policy before ordering.

Still have a question?

We usually reply within 1–2 business days.

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